PRIVACY POLICY AND COOKIES – SIGNA 5S

1. Data Controller

The controller of your personal data is:

SIGNA 5S Marcin Bogdał Marek Bogdał s.c.
ul. Marsz. Józefa Piłsudskiego 74/320
50-020 Wrocław, Poland
Tax ID (NIP): 8971932710
REGON: 527429353
E-mail: office@signa5s.pl

2. Scope of Collected Data

We may collect and process the following personal data:

• first and last name
• company name
• address
• tax identification number (VAT / NIP)
• e-mail address
• phone number
• shipping and billing details

Providing personal data is voluntary, however it is necessary for the execution of orders placed in the store.

3. Purpose of Data Processing

Personal data is processed for the purpose of:

• processing and fulfilling orders
• issuing invoices and accounting documentation
• handling inquiries and customer service
• maintaining customer accounts
• sending newsletters (with user consent)
• marketing our own products and services
• analyzing store traffic and statistics

4. Legal Basis for Data Processing

Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

The legal basis for processing personal data includes:

• performance of a contract or actions taken prior to entering into a contract (Art. 6(1)(b) GDPR)
• legal obligations of the data controller, including accounting obligations (Art. 6(1)(c) GDPR)
• legitimate interests of the controller, including the establishment, defense or pursuit of legal claims (Art. 6(1)(f) GDPR)

5. Data Recipients

Personal data may be shared with entities cooperating with the store, including:

• courier and logistics companies
• payment service providers
• hosting providers and e-commerce platform providers
• accounting offices
• providers of analytical and marketing tools

These entities process data only to the extent necessary to provide their services.

6. Analytical and Marketing Tools

The store may use external analytical and marketing tools, including:

• Google Analytics
• Google Ads
• Meta marketing tools (Facebook / Instagram)

These tools help analyze website traffic and improve advertising campaigns.

7. Newsletter

Users may subscribe to the newsletter to receive information about news, products and promotions.

Users may unsubscribe at any time by using the unsubscribe link included in the newsletter or by contacting us via email.

8. Data Retention Period

Personal data is stored:

• for the duration of the contract and order fulfillment
• for the period required by tax and accounting regulations
• until consent is withdrawn (in the case of the newsletter)
• until the limitation period for potential legal claims expires

9. User Rights

In accordance with GDPR, users have the right to:

• access their personal data
• rectify inaccurate data
• request deletion of data
• restrict processing
• object to data processing
• request data portability

Requests regarding personal data can be submitted via email to: office@signa5s.pl

Users also have the right to lodge a complaint with the supervisory authority responsible for personal data protection in Poland:

President of the Personal Data Protection Office (UODO)
ul. Stawki 2
00-193 Warsaw, Poland

10. Cookies

The website uses cookies in order to:

• ensure proper operation of the store
• process orders
• analyze website traffic
• conduct marketing activities

Users may manage cookies through their browser settings.

11. Changes to the Privacy Policy

The controller reserves the right to update this Privacy Policy.

The current version of the policy is always available on the store website.